Effective Date: April 9, 2025 Yukava AI Solutions ("Yukava," "we," "our," or "us") is committed to protecting the privacy of users worldwide.

This Privacy Policy explains how we collect, use, share, and safeguard your personal information, as well as your rights regarding that data. By accessing or using our website or services, you automatically agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information from users globally:

• Personal Information:

  • Full name, email address, phone number, mailing address

  • Company name, job title, or role

  • Payment details (e.g., billing address, credit card information)

• Account Information:

  • Username, password, and account preferences

• Usage Information:

  • IP address, browser type, operating system, device identifiers

  • Pages visited, time spent, links clicked, referring websites

• Communication Data:

  • Emails, contact form submissions, chatbot interactions

  • Feedback, survey responses, and support requests

• Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar tools to enhance functionality, analyze usage, and deliver personalized content or ads. You can manage cookie preferences through your browser settings, though disabling them may limit site functionality.

2. How We Use Your Information

We process your data to:

• Deliver and maintain Yukava’s AI-powered services worldwide

• Respond to inquiries and provide customer support

• Process payments and manage subscriptions

• Send administrative updates (e.g., policy changes, billing notices)

• Share marketing messages (with your opt-in consent)

• Enhance our website, services, and user experience

• Prevent fraud, enforce policies, and comply with applicable global legal requirements

3. Legal Basis for Processing

We process data in compliance with laws applicable in your region, including but not limited to:

• Consent: Where you explicitly agree (e.g., marketing emails)

• Contract: To fulfill our services to you

• Legal Obligation: To meet regional regulatory requirements (e.g., GDPR for EEA, CCPA for California)

• Legitimate Interest: For purposes like fraud prevention or service improvement, balanced against your rights

4. Sharing Your Information

We may share your data with:

• Service Providers: Trusted partners worldwide (e.g., payment processors, hosting services, analytics tools) acting on our behalf

• Affiliates: With your consent, for joint offerings

• Legal Authorities: When required by applicable laws or to protect our rights

• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined here, or as required by applicable laws, dispute resolution, or contract enforcement in your region. Once no longer needed, we securely delete or anonymize it

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6. Your Rights and Choices

Depending on your location, you may have rights under local laws (e.g., GDPR, CCPA, LGPD in Brazil, POPIA in South Africa), such as:

• Access, correct, or delete your personal data

• Restrict or object to its processing

• Request data portability

• Withdraw consent (where applicable)

To exercise these rights, email us at privacy@yukava.com. We’ll respond within the timeframes required by your region’s laws (e.g., 30 days for GDPR, 45 days for CCPA).

You can opt out of marketing emails via the unsubscribe link in those messages.

7. Data Security

We use industry-standard measures to protect your data globally, including:

• Encryption for data in transit and at rest

• Firewalls and access controls

• Secure storage practices

While we strive to ensure security, no online system is fully immune to risks. You use our services acknowledging this.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your own (e.g., the United States, EU, or other regions where our servers or partners operate). We ensure compliance with global data protection standards through:

• Standard Contractual Clauses (SCCs)

• Regional data protection agreements

• Adherence to local laws where applicable

9. Children’s Privacy

Our services are not intended for individuals under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect data from children. If we discover such data, we will promptly delete it.

10. Third-Party Services

Our website may link to external platforms (e.g., payment gateways, social media) operating under their own privacy policies. We encourage you to review those policies, as we’re not responsible for their practices.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted here with a revised “Effective Date.” Continued use of our website or services after updates constitutes your acceptance of the revised policy.

12. Contact Us

For questions or concerns, reach out to:
Email: contact@yukava.com

Effective Date: January 9, 2025

These Terms and Conditions ("Terms") govern your use of Yukava AI Solutions’ website and services worldwide. By accessing or using our website or services, you automatically agree to these Terms.

1. Acceptance of Terms

You must be 18 or older (or the legal age of consent in your jurisdiction) to use our services. You agree to comply with these Terms and all applicable local, national, and international laws.

2. Description of Services

Yukava provides AI-driven software and solutions for personal and business use globally. We may modify, suspend, or discontinue services at our discretion, with or without notice.

3. User Accounts

To access certain features, you may need an account:

• Provide accurate, current information during registration

• Keep your login credentials confidential

• Report unauthorized access to us immediately at support@yukava.com

We reserve the right to suspend or terminate accounts for policy violations.

4. Payment Terms

• Service fees are displayed before purchase in your local currency where possible

• Payments are processed via secure, approved methods

• Subscriptions renew automatically unless canceled at least 24 hours before the renewal date

• Pricing changes will be communicated in advance

Refunds are subject to our refund policy, available upon request.

5. Intellectual Property

All content, software, logos, and materials on Yukava are owned by or licensed to us and protected by global copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute them without our written consent.

6. User Conduct

You agree not to:

• Use our services illegally or to harm others

• Attempt to hack, reverse-engineer, or disrupt our platform

• Upload viruses, malware, or spam

• Infringe on Yukava’s or others’ rights under any jurisdiction

  
  

7. AI-Generated Content

Our AI tools generate outputs based on inputs and algorithms. These outputs may not always be accurate or suitable. You’re responsible for reviewing and validating AI-generated content before use. Yukava isn’t liable for decisions based on such content.

8. Disclaimers

Our services are provided “as is” and “as available.” We don’t guarantee:

• Accuracy, reliability, or completeness of content

• Uninterrupted or error-free operation

We disclaim all warranties, express or implied, to the fullest extent allowed by applicable law in your region.

9. Limitation of Liability

Yukava isn’t liable for:

• Indirect, incidental, or consequential damages

• Loss of data, profits, or business opportunities

• Issues beyond our reasonable control (e.g., outages, cyberattacks)

Our total liability, if any, is limited to the amount you paid us in the prior 12 months, unless prohibited by your local law.

10. Indemnification

You agree to defend and indemnify Yukava, its affiliates, and employees from claims or losses arising from your misuse of our services or violation of these Terms, to the extent permitted by law in your jurisdiction.

11. Termination

We may suspend or terminate your access for violating these Terms or misusing our services. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms are governed by the laws of California, USA, unless local laws in your jurisdiction mandate otherwise. Disputes will be resolved in the state or federal courts of San Francisco, California, unless your region’s laws require a different venue, in which case local courts may apply.

13. Contact Us

For questions or support:
Email: contact@yukava.com